Delivery & Return
If you order before 5:00 PM on workdays, we will immediately package your LEGO order.
Delivery Options Overview
CrocoBricks offers ideal shipping methods for any requirement. Be it low priced through PostNL , especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation mail
3. Wait for Your Order to Arrive
4. Be happy and start building!
Shipping and delivery
We currently process your order within 1-3 business days after your payment is received. For orders below € 10,00 a processing fee of € 0,95 applies.
The shipping partners of CrocoBricks is PostNL
Shipping cost Postal no tracking*
Postal shipment is a cheap method of shipment but usually takes a little longer.
| Weight | NL | BE, DE, FR | Rest of EU | Rest of World + CH, NO |
|---|---|---|---|---|
| 0 - 30 gram | € 2,20 | € 2,20 | € 2,50 | € 2,60 |
| 30 - 55 gram | € 3,40 | € 3,40 | € 3,45 | € 3,60 |
| 55 - 400 gram | € 5,95 ** | € 8,10 | € 9,30 | € 10,55 |
| 400 - 850 gramm | € 19,99 |
* for delivery times see table below
** includes tracking
Shipping cost Parcel with tracking and standard delivery time*
Prefer to ship with tracking? You can. Please choose a Parcel shipment. Orders weighing more than 400 grams within the EU will automatically become a Parcel shipment with tracking
| Weight | NL | BE & DE | FR | Rest of Europe | Rest of world |
|---|---|---|---|---|---|
| 0 - 2 kg | € 7,90 | € 11,45 | € 16,40 | € 25,90 | Express ** |
| 2 - 4 kg | € 9,10 | € 13,75 | € 17,55 | € 30,20 | Express ** |
* for delivery times see table below | |||||
Estimated delivery time
| Country | Envelope | Package with tracking |
|---|---|---|
| Australia | 1-2 months | 4-6 days |
| Austria | 6-8 days | 2-4 days |
| Belgium | 5-7 days | 1-2 days |
| Canada | 3-6 weeks | 4-6 days |
| China | 3-4 weeks | 1 week |
| Germany | 3-8 days | 2-4 days |
| France | 5-10 days | 3-4 days |
| Hong Kong | 3 weeks | 1 week |
| Ireland | 5-10 days | 4-5 days |
| Italy | 5-10 days | 4-5 days |
| Japan | 3 weeks | 1 week |
| Netherlands | 2-3 days | 1-2 days |
| New Zealand | 1-2 months | 4-6 days |
| Norway | 1-2 weeks | 4-5 days |
| Poland | 5-10 days | 3-6 days |
| Portugal | 6-12 days | 3-6 days |
| Singapore | 2-3 weeks | 9-10 days |
| South Korea | 2-3 weeks | 5-7 days |
| Spain | 5-10 days | 4-5 days |
| Sweden | 5-12 days | 3-4 days |
| Switzerland | 6-12 days | 3-5 days |
| Turkey | 8-10 days | 8-10 days |
| United Kingdom | 1-3 weeks | 4-7 days |
| United States | 7-10 days | 7-10 days |
Please note that shipments can be delayed by customs clearance. Is your country not mentioned above? Check the PostNL tracking page or Contact us for an estimated delivery time!
Exchange or Return of Goods
You have the right to cancel your order up to 14 days after receipt without giving a reason. You have another 14 days after cancellation to return your product. You will then be credited for the full order amount including shipping costs. Only the return costs from your home to the store are for your own account. These costs are approximately 6,95 per package (NL), for the exact rates please consult the website of your carrier.
If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. Should the product be damaged or the packaging more damaged than necessary to sell the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when returning it.
To exercise this right, please contact us at returns@crocobricks.com. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.
* PRE-ORDERS can be canceled up to 14 days after the order date.
EN